Warranty Information 🛡️
Every cartridge from FetchInk is backed by a solid warranty. Ollie & Noodle guarantee it!
Genuine / OEM Cartridges
All genuine (OEM) cartridges are covered by the original manufacturer's warranty. If you experience any issues, you can claim directly with the manufacturer or contact us and we'll help facilitate the process.
- Full manufacturer warranty
- We assist with warranty claims
- 100% authentic guaranteed
Compatible / White Box
All compatible and White Box cartridges come with a 12-month replacement warranty from the date of purchase. If your cartridge is faulty, we'll replace it free of charge.
- 12-month replacement warranty
- Free replacement for faulty cartridges
- No hassle claims process
Will Compatible Cartridges Void My Printer Warranty?
No! Under Australian Consumer Law, using compatible or third-party cartridges will not void your printer warranty. Printer manufacturers cannot require you to use only their branded cartridges. Your printer warranty remains fully intact regardless of which cartridges you use. So save money with confidence! 🐾
Making a Warranty Claim
If you need to make a warranty claim, simply contact us with your order number and a description of the issue. We'll get it sorted as quickly as possible — usually within 1-2 business days.
You can reach us at hello@fetchink.com.au or call 1800-FETCHINK.
